Swancoast at 18301 Collier Avenue d, Lake Elsinore, California.

I received my waist trainer in a couple days, very fast delivery, but I received the wrong size. I ordered a Medium but I received a small. This was obviously a mistake made by Swancoast, maybe they pre-package the items. I am not so upset about the mistake that was made because we all make mistakes but I am upset because I had to return it and pay out of pocket ($11.00) for shipping for a mistake that was not made by me. I sent it back and I received the correct size a couple days later(this was great). After emailing them with the complaint about paying out of pocket, they did not reimburse me for the money, they did not even respond to my complaint. I love the quality of the product and the fast delivery but I am not happy with how they deal with issues or mistakes made by the company.